How the road toll system in Norway works

1.       Decision on toll funding

a.       Local policy decision in the affected municipalities

b.       The road toll issue, i.e. a draft proposition to the Storting (parliamentary bill), is prepared by the relevant road owner, i.e. the party in charge of the construction of the road in question. This will be either a county administration, the company Nye veier (“New Roads”), or the Norwegian Public Roads Administration.

c.       The proposition to the Storting is quality assured by the Norwegian Public Roads Administration before it is processed by the Ministry of Transport and Communications and submitted to the Government

d.      The Storting adopts the bill.

2.      Toll collection

a.      The toll charger takes out a loan, establishes a toll station, and starts collecting tolls

b.      The toll charger operates the toll station and discontinues the toll collection when the loan has been repaid.

3. The collections system

a.    A toll transaction is generated when a vehicle passes a toll station and is registered as the vehicle’s toll payment tag or number plate is identified.

b.      Transactions are transferred to a toll service provider, who invoices users who have a use agreement. Toll chargers invoice users without an agreement

Facts:

  • All toll stations in Norway are automated.
  • There are two categories of toll road projects; tolls on specific roads and tolls as part of urban packages.
  • The main purpose of toll funding is to speed up the development of road infrastructure. In some urban areas, road tolls may be a means of traffic control to reduce car use and improve the environment. This means that the tolls collected may be used to improve public transport and increase accessibility for pedestrians, cyclists and drivers. More information can be found in the National Transport Plan (NTP) 2018-2929) and Section 27 of the Norwegian Road Act.
  • For a toll road project to be realised, a local policy decision is required before the proposal is submitted via the Norwegian Public Roads Administration and the Ministry of Transport and Communications for a final decision by the Storting.
  • For information about toll transactions under a user agreement, contact the toll service provider with whom you have the agreement. If you have not signed a user agreement, toll transactions will be invoiced at the full rate. Information about each toll transaction will be appear in the invoice.
  • Toll rate signs are subject to restrictions in urban areas, but are used on roads outside and between cities.
  • All toll road projects have a system with payment in arrears and a 20 percent discount for vehicles with a user agreement with a toll service provider. This applies to rate group 1 (passenger cars under 3500 kg and category M1 incl. most motorhomes, camper vans and some other large passenger cars
  • A toll tag issued by an approved toll service provider can be used in all automatic toll collection facilities and on some ferry connections in Norway. See autopassferje.no to find out which ferry connections this applies to.
  • There are two types of AutoPASS payment on ferries, depending on the ferry connection. Either you pay with a toll payment tag - contact atoll service provider, or with an AutoPASS ferry card - contact the ferry operator, see autopassferje.no
     

Advantages of having a user agreement and a toll tag installed in the vehicle:

  • 20 percent discount.
  • Discount in the form of a one-hour rule and a maximum number of paid transactions (per month) in certain toll collection facilities.
  • Discount for electric cars.
  • All toll transactions will be invoiced by the toll service provider with whom you have a user agreement, regardless of where in the country you have passed a toll collection point.
  • Information about your toll transactions can be accessed through the toll service provider with whom you have signed a user agreement.
  • You can have multiple vehicles registered to the same user agreement, but each vehicle needs to have its own unique toll tag linked to the vehicle’s registration number.

Preliminary figures for 2020

  • 66 toll road projects
  • Toll collection at 342 toll stations
  • Share of toll transactions with a toll tag: 77.7 %
  • Revenues: NOK 11.4 bn.
  • Operating costs: NOK 940 million
  • Total loan debt: NOK 63 bn.
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