With the road toll reform, the Report to the Storting 25 (2014-2015) made it clear that the role of toll service provider was to be refined by separating it from the toll chargers in order to establish independent toll service providers. 

The purpose of the new arrangement is to avoid cross-subsidising and to facilitate increased efficiency, usability and service development in the road toll sector.

The Toll Service Provider Regulations make it possible for any party that meets the given requirements for approval to carry out toll service provision for Norwegian toll chargers and ferry companies. The Toll Service Provider Regulations were adopted on 14 December 2018 and entered into force on 1 January 2019. See Toll Service Provider Regulations (“Utstederforskriften” - Lovdata - Norwegian only)

Figures for 2019 show that the road toll sector in Norway collected NOK 11.4 bn. through 64 toll road projects. The toll revenues stem from approximately 880 million transactions, of which approximately 77,8% are generated by vehicles with user agreements and toll payment tags.

 An agreement with an AutoPASS toll service provider gives the user benefits such as discounted toll rates, one-hour rules, monthly caps and consolidated invoicing.

The remuneration to toll service providers is determined by the Ministry of Transport and Communications and has been set at 1.75% of the toll rate."

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