All use of the AutoPASS tag is registered in connection with payment control, generating anonymised statistics and information for you as a customer. Registration is in accordance with the provisions of the Norwegian Data Protection Act.
When you pass through a toll plaza with a tag, the following information is registered:
- A code for the toll point you are driving through
- Date and time of toll passage
If the tag cannot be registered, a photograph is taken of your vehicle registration number. No photograph is taken of the occupants of the car.
The information registered is essentially used only for administration of AutoPASS services. However, the information may be passed on in connection with the use of other toll road operators’ toll points. In addition, during periods of upgrading of technical solutions and introduction of new functionality, data will be extracted and used for purposes of testing, and this lies within the terms of the concession. Information incorporated in the tag is also used for control purposes, in this case for checking the mandatory tag for heavy goods vehicles over 3.5 tonnes. This information will be deleted immediately upon completion of the tests.
For further information, contact your toll road operator.
In cases of dispute regarding an obligation to pay, the information is stored for up to one year after the demand has been settled or resolved legally.
Overview of toll plazas with a concession, i.e. authorization by the Norwegian Data Protection Authority to handle personal data.