Drive through Norway without worries or a tag!
Register your credit card for 1 NOK. Prepay a fixed sum of 300/1 000 NOK after your first passage. Tolls will be deducted from the prepayment. Get a refund of your unused money 85 days after charging of your prepayment.
Register at AutoPASS Visitors’ Payment within 60 days prior to your trip to Norway or no later than 14 days after passing your first payment point. The trips end date has to be in the future.
Register your credit card, email address and vehicle registration plate number online to create an account. You decide the duration of the contract period, from one day to two months. Valid credit cards are VISA or MasterCard.
To make sure your credit card has been successfully registered, NOK 1 (approx. EUR 0.15) will be charged to Visitors’ Payment. You will receive an email confirmation of your agreement. Please print out the mail and bring it along on your journey.
2. Charges to your credit card
Your credit card will be charged a prepayment of NOK 300 for a vehicle of 3 500 kg or less (NOK 1 000 for vehicles heavier than 3 500 kg) when you pass your first payment point. Your vehicle’s registration plate will be photographed, sometimes indicated by a flash, at each payment point. Passages are deducted from your prepayment. This may happen during or after your stay in Norway, as it may take time to register the photos from the toll payment points you have passed.
If and when registered toll charges exceed the prepayment, another prepayment of NOK 300 /1 000 NOK will be charged automatically. If you do not have sufficient funds (300/1 000) on your credit card, you will be notified by email so you can refill your account.
You may at any time log in to your visitors’ agreement using your e-mail address and password. There you will find all transactions, passage dates registered and the date when the rest amount of your prepayment will be refunded to your credit card.
3. After your stay
We hope you had a pleasant stay in Norway!
The unused portion of your prepayment will be refunded to your credit card at the latest 85 days after your last prepayment. The date of the refund will appear in your online account. In addition you will receive an email with a statement of all pay points passed and the costs involved.
4. Manual payments: Important information
a) When using AutoPASS lane = No manual payment
Please do not pay AutoPASS tolls in service stations (identified by the sign “Kr service”). Such payments are not refundable.
b) No AutoPASS sign = Manual payment only
Please note that there is one toll plaza in Norway which is only manually operated (no AutoPASS lane). Your AutoPASS Visitors’ Payment is not valid for this toll plaza, referred to as “Atlanterhavstunnel” at RV 64 on the west coast.
Normally you will have to pay manually at ferries, but a few ferries have AutoPASS signs. These charge the crossing to your AutoPASS Visitors’ Payment. In this case, do not pay manually but show the printout of the email confirmation of your agreement if asked to.
If you have any questions, please send an email to firstname.lastname@example.org or call Customer Service: 02012 (from Norwegian phones only) or +47 915 02012 (from abroad).